Mission
We believe that growth should not come at the cost of quality. Service companies deserve tools that adapt to their standards — not platforms that dictate how they should work.
About Valiro
We are building the platform we wished existed.
Valiro grows out of hands-on experience: service operations, mid-sized field-service teams, the daily friction of Excel, WhatsApp and paper. We are building what was missing for the businesses that have to go out and get the job done.
Vision
A world where every service team, regardless of size, can scale operations without sacrificing the quality that built their reputation. Software should reinforce the craft, not replace it.
Why
Why we are building this
We watched service businesses run into the same wall: more orders meant more chaos, not more margin. Knowledge stuck in the heads of seniors, data lost between office and field, admin growing faster than revenue. Excel, WhatsApp and gut feeling held the operation together — until they did not. Valiro exists to break that cycle without throwing away the craft. Your standards stay yours; the platform makes them scale.
The team
Family and friends, with the trade in our blood.
We are a team of family and friends — raised in tradesman families, rooted in tradition, excited by technical progress. We know what it means when work is physical, when deadlines matter and when every hour on site or at the customer counts.
Jonah
Product & AIJonah holds a university degree focused on agentic AI and a deep sense for how intelligent systems become genuinely useful. As the mind behind the product, he makes sure the platform does not just work — it thinks along, so naturally that no manual is needed.
Jürgen
Technology & ArchitectureJürgen is our technology foundation. With years of experience in software architecture, product development and AI integration across both B2B and B2C, he builds the infrastructure our customers rely on every day — robust, scalable and always a step ahead.
Olga
Operations & GrowthOlga combines business expertise with marketing know-how and keeps the team on course. An experienced business economist, she speaks the language of the entrepreneurs we work with — and makes sure Valiro is not only a good product, but reaches the right people.
How we build
Three principles, every release.
Your process sets the standard
No pre-defined templates that bend you toward our assumptions. Blueprints inherit from yours: your fields, your steps, your defect classifications.
Sources, not guesses
Every AI answer cites the source it leaned on. No hallucination, no opaque box — your documents stay the authority.
Made and hosted in Europe
Servers in the EU, GDPR by default, encryption in transit and at rest. Data residency is a build constraint, not a marketing line.
In the pilot phase, on purpose.
We work directly with selected service businesses in DACH right now. Weekly iteration, hands-on onboarding, your feedback straight into product development. We grow the customer base one pilot at a time — because that is how we keep the platform grounded in reality.
- Service businesses with 10+ field-service workers
- Multi-step service processes that need office-field coordination
- Special terms for early partner companies
Fewer than 10 field-service workers? See our Free plan →
A small team, made in the Munich area.
Valiro is built by a deliberately small team with deep roots in service operations and applied AI. We answer your emails ourselves. We onboard pilot customers ourselves. We see this as the strength, not the limitation — because no third-party CSM can shorten the loop between problem and product as much as a small team can.
- Hands-on founders, no enterprise-sales layer
- Direct line to product — your feedback ships in days, not quarters
- Based in the Munich area, German and English working languages
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